READ BEFORE ORDERING!!!
prices, part numbers and availability of parts on this site
are subject to change without notice. Parts superseded will
be shipped automatically. The price of the superseded part
may differ from the ordered part. If a return is desired due
to cost of supersedence, no handling/restocking charge will
RETURNS & CANCELLATIONS
We will replace any item which has been incorrectly
shipped, or any item which has been determined to be
defective within 5 days of invoice. All other
returns must have an RMA number (which can be
obtained by calling 603-898-0535 before returning package),
and must be returned within 30
days. Any cancellations are also assessed a 25% restocking
charge (no exceptions). Any return to stock items for any other
reason will be assessed a 25%
handling and re-stocking fee. All
returns must be made by Fed Ex, UPS or DHL only, and must be
addressed to our street address of 40 Lowell Rd Salem, NH
Sorry, no US Mail
returns will be accepted.
No returns on electrical,
fuel, used parts or special orders which include soft goods
in colors other than black.
ALL RETURNS MUST BE IN UN-USED
UPS: In the event a package received
appears damaged, please have the driver note upon delivery
and call us to report damage .If the package is left at your
address, you must call us and the freight company immediately
upon delivery to report damage. If damage is not reported
immediately, any claim on damages will be forfeited.
COMMON CARRIER: Upon delivery of any shipment, you
must inspect thoroughly for damage before accepting any
shipment. Any damage must be noted on the Bill of Lading
(delivery receipt) to ensure claims for damage. Any claims
for damage must be handled directly with the carrier. If you
have any questions or need a phone number for the carrier,
please call us.
SHIPPING & HANDLING COSTS
Shipping and handling costs are added to the cost of the
merchandise and added to your invoiced total when the order has been
processed and is ready to ship. Shipping and handling costs
are not refundable on return on any return to stock orders.
Pieces that are too large for fed Ex or UPS are shipped
truck freight. Please note that on all truck freight
shipments, the shipping costs are paid collect to the driver
upon delivery. Freight charges are added to your invoice on
orders outside of the US 48 states and all foreign orders.
Delivery may not be available to all countries.
PAYMENT ON FOREIGN ORDERS
Foreign orders cannot be shipped to a US address using a
credit card with a foreign billing address .They must be
sent to the card holders foreign address. If a foreign card
holder wishes to ship to a US address, payment can be made
by wire transfer. Please call for wire transfer details.